Terms of Service
Last updated: March 2, 2026
Agreement to Terms
By accessing or using Good Neighbor ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
Description of Service
Good Neighbor is a recommendation platform that helps residents find local service providers. We analyze public reviews and apply quality standards to recommend businesses. Our recommendations are based on our evaluation criteria and are provided for informational purposes only.
No Endorsement or Guarantee
While we strive to recommend quality businesses, Good Neighbor does not guarantee, endorse, or warrant:
- The quality, safety, or legality of services provided by recommended businesses
- The accuracy of business information displayed on our site
- The suitability of any business for your specific needs
- The outcome of any transaction with a recommended business
You are solely responsible for evaluating businesses and making hiring decisions. We recommend verifying licenses, insurance, and references before engaging any service provider.
User Conduct
You agree not to:
- Submit false or misleading information through our forms
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Scrape, copy, or reproduce content without permission
- Use automated systems to access the Service
Lead Submissions
When you submit a lead request through our Service, you consent to having your contact information shared with the relevant business. You understand that the business may contact you regarding your request.
Intellectual Property
All content on Good Neighbor, including text, graphics, logos, and software, is owned by Good Neighbor or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites.
Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOOD NEIGHBOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY TRANSACTION WITH A RECOMMENDED BUSINESS.
Indemnification
You agree to indemnify and hold harmless Good Neighbor and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these terms.
Changes to Terms
We may modify these Terms of Service at any time. Continued use of the Service after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of the State of Illinois without regard to conflict of law principles.
Contact Us
If you have questions about these Terms of Service, please contact us at legal@goodneighbor.us.