Privacy Policy
Last updated: March 2, 2026
Introduction
Good Neighbor ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website and services.
Information We Collect
Information You Provide
We collect information you provide directly, including:
- Name and contact information when you submit a lead form
- Email address when you contact us or subscribe to updates
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Connect you with service providers you request
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you updates and marketing communications (with your consent)
- Analyze usage patterns and trends
Information Sharing
We share your information in the following circumstances:
- With Service Providers: When you submit a lead form, we share your contact information with the business you requested to contact.
- With Analytics Partners: We use analytics services to understand how our website is used.
- As Required by Law: We may disclose information when required by law or to protect our rights.
We do not sell your personal information to third parties.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Lead submissions are retained to track service quality and may be anonymized for analytics purposes.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us at privacy@goodneighbor.us.
Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@goodneighbor.us.